About E-Service
Description
An electronic service that enables the printing of academic certificates (replacement for lost/damaged) for general education students electronically and officially, without a stamp or signature, eliminating the need to visit the ministry headquarters or the school to certify the certificates.
Alternative Channels for Obtaining the Service
Dear beneficiary, If the service is not available electronically, you can call the User Care Center 19996, 24 hours a day, seven days a week, or contact the User Care Center TWASUL
Terms and Conditions
- The applicant for the certificate printing must be currently enrolled or have previously studied.
- Access is granted through the applicant's account on the "Madrasati" platform or via "Nafath."
User's Manual
To view the user Manual, click here
Service Level Agreement
The expected time to close the request: One business day.
In case of failure to respond according to the specified period, you can call the user Care Center 19996, 24 hours a day and seven days a week
Notice
All correspondence made through this service is registered and archived to ensure the service's quality.
Video about the service
Steps
- Access your nataeji portal through the National Single Sign-On (Nafath) or through your Madrasti account, then click on "Login".
- Select the icon based on the request type: Request for a replacement certificate (damaged or lost) / Certificate data modification / Certificate equivalency.
- Complete the required information.
- A verification code will be sent to the beneficiary's mobile number.
- The parent or student can view the current year's certificate by clicking on the "Issue Electronic Certificate" icon.
- Upon clicking "Issue Electronic Certificate", the certificate will be displayed, and you can view it by clicking "Issue Certificate".
- You can add your personal email address to be notified when the certificate is issued.
- You can view and download the certificate by clicking on the "Download Certificate" icon.
Documents
N/A