About E-Service
Description
This service allows the beneficiaries to submit urgent notices. These notices are directed to the concerned authorities to be followed up to ensure a speedy resolution
Alternative Channels for Obtaining the Service
Dear beneficiary: In the event that the service is not available electronically, you can call the beneficiary care center 19996, 24 hours a day, seven days a week, or contact the Beneficiary Care Center TWASUL.
Note:
All correspondence sent through this service is registered and archived to guarantee the service's quality.
Video about the service
Steps
1. Log into the main portal of TAWASUL using the following link:
https://tawasul.moe.gov.sa or the TWASUL App.
- Select “Submit” a technical notice ticket.
- Fill in the applicant's information
- Choose the entity to which the Notice will be sent
- Choose “submit the ticket, " and the beneficiary will be
notified of the ticked number by text message.
Requirements
Nothing