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Technical support for Noor System beneficiaries

Last updated 17 February 2025

About E-Service

Description

The Ministry of Education provides parents with an electronic service that allows them to report system issues and track their progress through technical support channels.

Alternative channels for obtaining the service

The Noor System

Controls and Conditions

An active account in the Noor system.

User Guide

To browse the user guide, click here. PDF

Expected time to close the request: None.

In case of non-response within the specified period, you can contact the Beneficiary Care Center 19996, 24 hours a day, seven days a week.

Notice

All correspondence made through this service is registered and archived to ensure the quality of the service.

Steps

Log into the service in the Noor system and follow the required instructions.

Documents

N/A

Accessibility tools

Cookies

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Cookie policy