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Question Bank
Description
Alternative channels for obtaining the service
Dear beneficiary: If the service is unavailable electronically, call the User Care Center 19996, 24 hours a day, seven days a week.
Controls and Conditions
Service Level AgreementThe service does not need a specified time to close the request.
Notice:All correspondence made through this service is registered and archived to ensure the quality of the service.
In case your request is not executed on time or if you encounter any technical problems, do not hesitate to contact us at 19996
None
Procedures and instructions after applying for the service
Questions are posted directly based on the assessment of the educational supervisor, and there is no specified timeframe for their dissemination; if there are problems, Technical support is reached via the link:
https://www.backtoschool.sa/tickets
A response will be provided within 72 working hours by sending all the details to the email address submitted by the support applicant.
أضف السبب (اختر من خيار واحد إلى خياران)
الرجاء اختيار سببان كحد أعلى
هذا الحقل مطلوب
الرجاء كتابة نص صحيح
الملاحظات يجب ان تكون اقل من ٢٥٠ حرف