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Supporting Roles

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Supporting Roles

​​​​​Description

The school needs a variety of roles to carry out administrative and educational duties and responsibilities. This service allows the school principal to create a new role and designate it to a teacher or administrative staff member.

Alternative channels for obtaining the service
 Dear beneficiary, if the service is unavailable electronically, call the Beneficiaries Care Center 19996, 24 hours a day, seven days a week.


Controls and Conditions
1. The user must be assigned to the school’s management

User's Manual

Service Level Agreement
The service does not need a specified time to close the request. 


Notice: 
All correspondence made through this service is registered and archived to ensure the quality of the service.






Service Level Agreement
Technical support

In case your request is not executed on time or if you encounter any technical problems, do not hesitate to contact us at 19996

  • Service launch date

    06/09/2020

  • Service completion time

    It does not require a specific time

  • Response Time

    2 Days

  • Language

    Arabic

  • Number of beneficiaries of the service

    Manager

  • Beneficiary category

    Teacher Services

  • Sector

    General Education

  • Service type

    Government-Individuals

  • Service delivery channels

    Portal; Madrasati App

  • Service fees

    Free

  • Working Hours

    7:30 - 14:30

Mobile Apps:

​ ​

​ 1. Log in to the Madrasati platform as a user.
2. ​Click on the Student Management from the main menu. ​

None

Procedures and instructions after applying for the service ​
Supporting roles are added and managed directly. If there are any problems, please contact technical support via the link: https://www.backtoschool.sa/tickets
A response will be provided within 72 working hours by sending all the details to the email address submitted by the support applicant.

Frequently Asked Questions about the Service

MOEP-966953484-82
2/11/2025 2:15 PM
MOEP-966953484-82
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