Official government website of the Government of the Kingdom of Saudi Arabia
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Technical support

In case your request is not executed on time or if you encounter any technical problems, do not hesitate to contact us at 19996

  • Service launch date

    04/10/2020
  • Service completion time

    لا تتطلب وقت محدد
  • Response Time

    2 Days
  • Language

    Arabic
  • Number of beneficiaries of the service

    Student, Teacher, Prinicpal
  • Beneficiary category

    Student Services-General Education; Teacher Services
  • Sector

    General Education
  • Service type

    Government-Individuals
  • Service delivery channels

    Portal; Madrasati App
  • Service fees

    Free
  • Working Hours

    7:30 - 14:30

Mobile Apps:

​​
  1. Log in to the Madrasati platform
  2. Select the desired courses


None

Procedures and instructions after applying for the service:

 

The educational courses are assigned directly to each user according to the specified educational tree. In case of problems, technical support can be contacted via the link https://www.backtoschool.sa/tickets.

A response will be sent within 72 working hours to the email provided by the support applicant containing all relevant details.​​

Frequently Asked Questions about the Service

2/11/2025 11:52 AM
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