Official government website of the Government of the Kingdom of Saudi Arabia
How to verify
نعم
Technical support

In case your request is not executed on time or if you encounter any technical problems, do not hesitate to contact us at 19996

  • Service launch date

    04/10/2020
  • Service completion time

    No specific time
  • Response Time

    2 Days
  • Language

    Arabic
  • Number of beneficiaries of the service

    Student, Teacher, Prinicpal
  • Beneficiary category

    Student Services-General Education; Teacher Services; Parent Services
  • Sector

    General Education
  • Service type

    Government-Individuals
  • Service delivery channels

    Portal; Madrasati App
  • Service fees

    Free
  • Working Hours

    7:30 - 14:30

Mobile Apps:

   ​​
  1. Log in to the Madrasati platform as a user.
  2. Click the educational tracks from the main menu. 

None

Procedures and instructions after applying for the service:​

The educational track is released directly following the educational supervisor's review and assessment of the educational track contents. There is not a designated time for it. If there are problems, technical support is contacted via the provided link:

https://www.backtoschool.sa/tickets

A response will be provided within 72 working hours by sending all the details to the email address submitted by the support applicant.

Frequently Asked Questions about the Service

2/11/2025 12:56 PM
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