About E-Service Steps Requirements Documents SvcBody DescriptionThis service allows the beneficiaries to submit and follow-up inquiries of the beneficiaries to the Ministry Sectors, Education Directorates, and Universities. Alternative channels for obtaining the serviceDear beneficiary: If the service is not available electronically, you can call the User Care Center 19996, 24 hours a day, seven days a week, or contact the User Care Center TWASUL Notice: All correspondence made through this service is registered and archived to ensure the quality of the service. ServiceProcedure 1. Log in to the main portal of TAWASUL using the following link: https://tawasul.moe.gov.sa or the TWASUL App. 2. Select “Submit” Inquiry ticket. 3. Fill in the applicant's information. 4. Choose the authority to which the Inquiry will be sent. 5. Choose “submit the ticket, “the user will be notified of the ticket number by text. ServiceRequirementsNone ServiceDocuments
