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My Extra Classes

Skip Navigation Linksوزارة التعليم>Ministry Of Education>Knowledge Center>e-Services>My Extra Classes
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My Extra Classes

​​Description
A service enables teachers to gather multiple classes simultaneously and deliver lessons remotely when they cannot attend school.

Alternative channels for obtaining the service

Dear beneficiary: If the service is unavailable electronically, you can call the User Care Center 19996, 24 hours a day, seven days a week.​


Controls and Conditions
  1. The user must be registered in the school.
  2. He must be assigned to a classroom.

​
User's Manual

Service Level Agreement
The service does not require a specified time to close the request.

Notice:
All correspondence made through this service is registered and archived to ensure the quality of the service.​




Service Level Agreement
Technical support

In case your request is not executed on time or if you encounter any technical problems, do not hesitate to contact us at 19996

  • Service launch date

    04/10/2020

  • Service completion time

    No specific time

  • Response Time

    2 Days

  • Language

    Arabic

  • Number of beneficiaries of the service

    Student, Teacher, Prinicpal

  • Beneficiary category

    Student Services-General Education; Teacher Services; Parent Services

  • Sector

    General Education

  • Service type

    Government-Individuals

  • Service delivery channels

    Portal; Madrasati App

  • Service fees

    Free

  • Working Hours

    7:30 - 14:30

Mobile Apps:

​​
  1. Log in to the Madrasati platform as a user.
  2. Click on the Extra Classes from the main menu. 


None

Procedures and instructions after applying for the service:

The system automatically prepares extra classes based on the time the user logs into the accounts of the targeted individuals. If you encounter any problems, please contact the technical support team using the following link:

https://www.backtoschool.sa/tickets

A response will be provided within 72 working hours by sending all the details to the email address submitted by the support applicant.​

Frequently Asked Questions about the Service

MOEP-966953484-69
2/11/2025 12:52 PM
MOEP-966953484-69
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