About E-Service Steps Requirements Documents SvcBodyDescription This service allows the beneficiaries to submit urgent notices. These notices are directed to the concerned authorities to be followed up to ensure a speedy resolution Alternative Channels for Obtaining the Service Dear beneficiary: In the event that the service is not available electronically, you can call the beneficiary care center 19996, 24 hours a day, seven days a week, or contact the Beneficiary Care Center TWASUL.Note: All correspondence sent through this service is registered and archived to guarantee the service's quality.Video about the service ServiceProcedure1. Log into the main portal of TAWASUL using the following link: https://tawasul.moe.gov.sa or the TWASUL App.2. Select “Submit” a technical notice ticket. 3. Fill in the applicant's information4. Choose the entity to which the Notice will be sent5. Choose “submit the ticket, " and the beneficiary will be notified of the ticked number by text message. ServiceRequirementsNothing ServiceDocuments