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Teachers’ Room

Skip Navigation Linksوزارة التعليم>Ministry Of Education>Knowledge Center>e-Services>Teachers’ Room
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Teachers’ Room

​​​Description

​This service allows students to review the teacher's questions and the corresponding answers. Additionally, it will enable guardians to stay informed about their child's interactions with teachers and facilitate the exchange of questions and inquiries.



Alternative channels for obtaining the service
 Dear beneficiary: If the service is unavailable electronically, you can call the User Care Center 19996, 24 hours a day, seven days a week.


Controls and Conditions

  1. The user must be registered in the school.
  2. He must be assigned to a classroom.

​
User's Manual

Service Level Agreement
The service does not need a specified time to close the request. ​



Notice:
All correspondence made through this service is registered and archived to ensure the quality of the service.

Service Level Agreement
Technical support

In case your request is not executed on time or if you encounter any technical problems, do not hesitate to contact us at 19996

  • Service launch date

    04/10/2020

  • Service completion time

    No specific time

  • Response Time

    2 Days

  • Language

    Arabic

  • Number of beneficiaries of the service

    Student, Teacher, Prinicpal

  • Beneficiary category

    Parent Services; Student Services-General Education; Teacher Services

  • Sector

    General Education

  • Service type

    Government-Individuals

  • Service delivery channels

    Portal; Madrasati App

  • Service fees

    Free

  • Working Hours

    7:30 - 14:30

Mobile Apps:

​​
  1. Log in to the Madrasati platform as a user.
  2. Click on the educational tracks from the main menu. 



None

Procedures and instructions after applying for the service:

Teachers and users communicate directly through exchanged messages. If any issues arise, please get in touch with technical support via the link: https://www.backtoschool.sa/tickets.

A response will be provided within 72 working hours by sending all the details to the email address submitted by the support applicant.

Frequently Asked Questions about the Service

MOEP-966953484-72
2/11/2025 1:00 PM
MOEP-966953484-72
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